Payment rules, payment security and confidentiality of information.
Payment by bank cards is made through Alfa-Bank, Visa, MasterCard and MIR payment system cards are accepted for payment.
The payment service via the Internet is carried out in accordance with the Rules of the international payment systems Visa, MasterCard and the MIR payment system on the principles of confidentiality and security of payment, for which the most modern methods of verification, encryption and data transmission over closed communication channels are used. The bank card data is entered on the secure payment page of Alfa-Bank.
On the page for entering bank card details, you will need to enter the bank card details: card number, cardholder name, card expiration date, three-digit security code (CVV2 for VISA, CVC2 for MasterCard, additional identification code for MIR). All the necessary data is printed on the card itself. The three-digit security code is the three digits on the back of the card.
Next, you will be redirected to your bank's page to enter the security code that will be sent to you in an SMS. If the security code did not come to you, then you should contact the bank that issued you the card.
Visa SecureMastercard Identity CheckMir Accept
Cases of refusal to make a payment:
the bank card is not intended for making payments via the Internet, as you can find out by contacting your Bank;
there are not enough funds to pay on a bank card. You can find out more about the availability of funds on your bank card by contacting the bank that issued the bank card;
bank card details entered incorrectly;
your bank card has expired. The validity period of the card is usually indicated on the front side of the card (this is the month and year until which the card is valid). You can learn more about the validity period of the card by contacting the bank that issued the bank card;
For payment by bank card and other issues related to the operation of the site, you can contact the following phone numbers: 79917110226.
The personal information you provide (name, address, phone number, e-mail, bank card number) is confidential and is not subject to disclosure. Your credit card information is only transmitted in encrypted form and is not stored on our Web server.
Product Return policy
When paying with cards, cash refunds are not allowed. The refund procedure is regulated by the rules of international payment systems.
The procedure for returning the goods is regulated by Article 26.1 of the Federal Law "On Consumer Rights Protection".
The consumer has the right to refuse the goods at any time before its transfer, and after the transfer of the goods - within seven days;
The return of goods of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified product are preserved;
The consumer has no right to refuse the goods of proper quality, which have individually defined properties, if the specified goods can be used exclusively by the person who purchases them;
If the consumer refuses the goods, the seller must return to him the amount of money paid by the consumer under the contract, with the exception of the seller's expenses for the delivery of the returned goods from the consumer, no later than ten days from the date of the consumer's submission of the corresponding claim;
To return funds to a bank card, you must fill out the "Application for a refund", which is sent by the company to the email address upon request and send it along with a copy of your passport to the address ohmaryorg@gmail.com
The refund will be made to the bank card within 21 (twenty-one) business days from the date of receipt of the "Application for a Refund" by the Company.
To return funds for transactions conducted with errors, you must apply with a written application and attach a copy of your passport and receipts / receipts confirming the erroneous write-off. This application must be sent to ohmaryorg@gmail.com
The refund amount will be equal to the purchase amount. The deadline for reviewing the Application and returning the funds begins to be calculated from the moment the Company receives the Application and is calculated in working days, excluding holidays/weekends.
Contact information
Telephone: +7 (991) 711 02 26 E-mail: ohmaryorg@gmail.com